Managing Templates in the Admin Page

Overview

Templates help simplify repetitive tasks by allowing users to define custom templates and apply them automatically. By using templates, admins can ensure consistency and efficiency across multiple issues.

Admins can create a template once and assign it to every issue type of a project or a specific issue type of a project, ensuring that tasks are structured consistently across Jira projects.

The admin page for templates consists of two main parts:

  • Defining Templates: Creating and managing templates.
  • Assigning Templates: Automating template application to issues on creation.

Tick checklist for Jira - template admin page

Only Jira admins or project admins can create and manage templates.

Defining Templates

In this section, admins can create new templates, rename them, and edit their content.

Creating a New Template

Admins can create a new template by clicking the "Define a New Template" button located at the end of the page. This action automatically generates an empty template with an empty checklist.

Tick checklist for Jira - template admin page - create new template

Editing a Template

  • Admins can rename a template by clicking on its name.
  • Each template can contain one or more checklists.
  • Creating and editing checklists and tasks works exactly like in the issue page.

Tick checklist for Jira - template admin page - template edit user experience

Assigning Templates

This section allows admins to automate template application by assigning templates to projects and issue types.

Tick checklist for Jira - template admin page - assignment section

Applying Templates to a Jira Project

  • All available Jira projects are listed in this section.
  • Admins can assign one or multiple templates to a Jira project.

Tick checklist for Jira - template admin page - assignment simple

Advanced Mode for Issue Types

  • By default, templates apply at the project level.
  • Advanced Mode allows admins to assign different templates to different issue types within a specific project.
  • Enabling Advanced Mode provides granular control over template assignment.

Tick checklist for Jira - template admin page - assignment advanced

This feature ensures that templates are applied automatically when an issue is created within a specific project or issue type.

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