Security Statement

Introduction

Welcome to our security statement for the Atlassian plugin. We take your security and privacy seriously and are committed to protecting your data. It's important to understand that Atlassian Cloud apps, like ours, are separate and hosted by their own vendors, such as Tick. This is part of the Atlassian Cloud product architecture.

Data Protection

We follow industry best practices to protect your data:

• All data transmitted between your systems and our servers is encrypted using the latest TLS standard as applied to Google Cloud Platform (currently TLS 1.3).
• Data is stored securely on Google Cloud Platform.
• Access to your data is restricted to authorized personnel only.
• Our systems are regularly updated to ensure the latest security patches are applied.
• We safeguard your data and implement all necessary security measures to prevent SQL injection, XSS, and XSRF vulnerabilities.
• We regularly back up our data to help prevent data loss and support disaster recovery scenarios.
• We conduct peer code reviews within our team to maintain high security and quality standards.
• We host our data in secure data centers provided by MongoDB and Google Cloud Platform.

Changes to Security Statement

We may update this security statement from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page, and we encourage you to review our security statement periodically.

Questions

If you have any questions or concerns about our security practices, please contact us at support@ticktheapp.com. We are here to help and ensure your experience with our plugin is secure and reliable.